Terms and conditions
The terms you agree to when you buy from Australian Sports Nutrition.
These terms
- They apply to every order placed through this website.
- Please read them before ordering. Placing an order means you accept them.
- We may update these terms. The version on this page when you order is the one that applies to that order.
Orders
- Your order is an offer to buy. A contract is formed when we email you to confirm dispatch, not when you check out.
- We may decline an order — for example if stock has run out, a price was listed incorrectly, or a payment check fails. If we do, we refund you in full.
- You must be at least 18 to order.
Prices and payment
- All prices are in Australian dollars and include GST.
- Prices can change without notice, but never after we have confirmed your order.
- Payment is taken at checkout through our payment provider. Your order is not processed until payment clears.
- If a product is listed at an obviously wrong price we will contact you before doing anything, and you can confirm at the correct price or cancel for a full refund.
Delivery and returns
- Shipping costs, dispatch times and delivery estimates are set out in our shipping policy.
- What you can return and how long you have is set out in our return policy.
- Risk passes to you on delivery. Title passes once we have received payment in full.
Product information and health
- Product information, including images, is provided by the brand. Formulations and packaging change; always read the label on the product you receive before use.
- Nothing on this site is medical advice. Supplements are not a substitute for a balanced diet or for medical treatment.
- Talk to a healthcare professional before starting any supplement, especially if you are pregnant or breastfeeding, under 18, have a medical condition, or take prescription medication.
- Use only as directed. Stop and seek medical advice if you have an adverse reaction.
Your account
- You are responsible for keeping your password to yourself and for anything done through your account.
- Tell us at hello@australiansportsnutrition.shop straight away if you think someone else has access to it.
- We may suspend an account we believe is being used fraudulently.
Our content
- The text, images, layout and code on this site belong to Australian Sports Nutrition or our suppliers.
- You may not copy, republish or use them commercially without our written permission.
- Brand names and logos belong to their respective owners.
Liability
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights.
- For a major failure you are entitled to a replacement or refund, and to compensation for any other reasonably foreseeable loss.
- Otherwise, and to the extent the law allows, our liability for any claim is limited to replacing the goods or refunding what you paid for them.
- We are not liable for delays caused by Australia Post, weather or other things outside our control.
Governing law
- These terms are governed by the laws of Victoria, Australia.
- Disputes are subject to the courts of that state.
Contact
- Questions about these terms: hello@australiansportsnutrition.shop
- Australian Sports Nutrition, 1/50 Market St, Melbourne, Victoria, Australia 3000